North West
Information and Referral
310-2222
(No area code required)
Toll-free:1-800-626-5406
TTY:711 and ask the operator for 1-800-626-5406
Visit North West Healthline
North West Office Locations
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Thunder Bay(Corporate Office)
961 Alloy Drive
Thunder Bay, ON, P7B 5Z8
Toll-free: 800-626-5406
Fax: 1-807-346-4625 -
Kenora – By Appointment Only
3-35 Wolsley Avenue
Suite #3
Kenora, ON, P9N 0H8
Toll-free: 1-877-661-6621
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Dryden – By Appointment Only
6-61 King Street
Dryden, ON, P8N 1B7
Toll-free: 1-877-661-6621
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Fort Frances – By Appointment Only
110 Victoria Avenue
Fort Frances, ON, P9A 2B7
Toll-free: 1-877-661-6621
Compliments and Concerns?
Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:
Email: Nw.Quality@hccontario.ca
Phone: (807) 766-2846
Toll Free: 1-800-626-5406
Mail: Home and Community Care Support Services North West Compliments and Concerns
Attn: Quality And Risk Team
961 Alloy Drive
Thunder Bay, ON
P7B 5Z8
Newsroom and Media Relations
Visit our newsroom for more information on news and events.
For all media-related enquiries, please contact HCCSSmedia@hccontario.ca.
For non-media-related enquiries about Home and Community Care Support Services and to serve you best, please visit the Contact Us page to access additional contact information.
Accessibility Documents
Forms
| Title | Summary | Categories | Link |
|---|---|---|---|
| COPD and Heart Failure Telehomecare Referral Form | … | Forms | |
| Home I.V. Therapy | … | Forms | |
| Infusion Therapy – IV Remdesivir Referral Form | Referral form for administering COVID-19 antivirals in North West community. | Forms | |
| Mental Health and Addiction Nurse Referral Form – English | … | Forms | |
| Mental Health and Addiction Nurse Referral Form – français | … | Forms | |
| North West Home and Community Care Services Referral Form | … | Forms | |
| North West Palliative Symptom Management Order Form | … | Forms | |
| Palliative Symptom Management Kit Order Form | … | Forms |